If you wish to return or exchange an item, the item must be returned to us in its original packaging with the

original invoice so we can process your request accordingly.

  • All returns must be made within 28 days.
  • We cannot return earrings due to hygienic reasons.
  • The shoes need to be unworn and in their original packaging. Any sign of wear or tear will result in the item being posted back.
  • Please note that the customer is liable to pay the return cost.
  • If items are being exchanged, there will be no extra charge for the P&P.